Business Operations Manager

Job title: Business Operations Manager

Company: NHS


Job description: We are looking for a highly motivated and experienced Business Operations Manager to join our team at Bowland Medical Practice. We are a well established training practice with a population of approximately 8,000 patients. This is an exciting opportunity for someone with experience of management and strategic planning to develop the practice. As a key member of our management team, you will work closely with clinical and administrative staff as well as external stakeholders ensuring we can deliver high quality care.Main duties of the jobThe practice Business Operations Manager is responsible for overseeing business development, financial activities, governance and strategic development of the practice. The successful candidate will work closely with the partners to develop and deliver the business and financial strategy. The successful candidate will provide strategic leadership, ensuring the delivery of excellent patient care. The position is in collaboration with the GP partners, with protected management time and our practice manager.About usBowland Medical Practice is a well-established training practice hosting GP speciality trainees and medical students. We have seven GP partners as well as employing practice nurses and allied health professionals. We have a friendly and dynamic team that is committed to providing high quality care to our local population of approximately 8,000 patients. We participate actively in research and development with RSI Level 3 accreditation. We also have in house physiotherapy, podiatry, mental health and pharmacy services.DetailsDate posted17 May 2025Pay schemeOtherSalary£40,000 to £45,000 a yearContractPermanentWorking patternFull-timeReference numberA1620-25-0001Job locations52 Bowland RoadManchesterM23 1JXJob descriptionJob responsibilitiesThe following are the core responsibilities of the practice Business Operations Manager which may develop over time.OrganisationalOverseeing the operations of the practiceLeading change and continuous improvement initiativesCoordinating the reviewing and updating of all practice policies and proceduresDeveloping, implementing and embedding an efficient business resilience planEnsuring the team reach QOF targets.Ensuring the practice maintains and complies with CQC regulation and registration.Efficiently manage projects as required to deliver new systems, service delivery and procedures to time and within agreed budgets.Ensure effective management of IT data systems in a secure and compliant manner.Deputise for the partners at internal and external meetings.Act as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders.Routinely monitor practice performanceBusiness DevelopmentStrategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations.Identify sources of new funding for projects and / or new ways of workingWrite bids for new funding opportunities and / or working with other partner organisationsHRMaintain strong governance and adherence to best practicesFinancialOverseeing the financial elements of the practice, to ensure practice financial balance and resilience including budgeting, income generation, utilisation of PCN income streams etc. in conjunction with the partners.Ensuring all invoices and expenses are actioned with appropriate maintenance of records of accounts.Produce a monthly financial report for partners.Maintain relationship with accountancy provider.Deliver and manage contractual reporting with partnersSupport the production of the Annual Report and AccountsManaging contracts for service effectively in line with strategic planning priorities Premises and EquipmentOversight and planning for all practice IT systems, delegating staff to act as administrators.Ensuring compliance with IT security and information governance Job descriptionJob responsibilitiesThe following are the core responsibilities of the practice Business Operations Manager which may develop over time.OrganisationalOverseeing the operations of the practiceLeading change and continuous improvement initiativesCoordinating the reviewing and updating of all practice policies and proceduresDeveloping, implementing and embedding an efficient business resilience planEnsuring the team reach QOF targets.Ensuring the practice maintains and complies with CQC regulation and registration.Efficiently manage projects as required to deliver new systems, service delivery and procedures to time and within agreed budgets.Ensure effective management of IT data systems in a secure and compliant manner.Deputise for the partners at internal and external meetings.Act as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders.Routinely monitor practice performanceBusiness DevelopmentStrategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations.Identify sources of new funding for projects and / or new ways of workingWrite bids for new funding opportunities and / or working with other partner organisationsHRMaintain strong governance and adherence to best practicesFinancialOverseeing the financial elements of the practice, to ensure practice financial balance and resilience including budgeting, income generation, utilisation of PCN income streams etc. in conjunction with the partners.Ensuring all invoices and expenses are actioned with appropriate maintenance of records of accounts.Produce a monthly financial report for partners.Maintain relationship with accountancy provider.Deliver and manage contractual reporting with partnersSupport the production of the Annual Report and AccountsManaging contracts for service effectively in line with strategic planning priorities Premises and EquipmentOversight and planning for all practice IT systems, delegating staff to act as administrators.Ensuring compliance with IT security and information governancePerson SpecificationQualificationsEssential

• Leadership or management qualifications
• Excellent literacy and numeracy skills

Desirable

• Formal finance or business management qualification
• Educated to degree level in business or finance

ExperienceEssential

• Experience in managing accounting procedures, budgets and cash flow.
• Experience in workforce planning and development.
• Experience in working within a healthcare setting.
• Excellent communication skills
• Excellent IT skills
• Management of high performing teams, promoting a culture of success and development.
• Ability to deliver and evaluate strategic aims.

Desirable

• GP or NHS Management experience

Person SpecificationQualificationsEssential

• Leadership or management qualifications
• Excellent literacy and numeracy skills

Desirable

• Formal finance or business management qualification
• Educated to degree level in business or finance

ExperienceEssential

• Experience in managing accounting procedures, budgets and cash flow.
• Experience in workforce planning and development.
• Experience in working within a healthcare setting.
• Excellent communication skills
• Excellent IT skills
• Management of high performing teams, promoting a culture of success and development.
• Ability to deliver and evaluate strategic aims.

Desirable

• GP or NHS Management experience

Expected salary: £40000 – 45000 per year

Location: Manchester

Job date: Mon, 19 May 2025 05:36:12 GMT

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