Business Support Manager

Job title: Business Support Manager

Company: Siemens


Job description: Job Description:Standort: Vienna, Austria
Fachabteilung: Customer Services
Art der Anstellung: full-timeDo you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?Then come and join us a Business Support Manager, in Vienna, Austria.Your tasks and responsibilities:

• You will lead a team of approximately 24 employees.
• You will manage application activities for our business areas Digital Imaging and Advanced Therapies.
• You will ensure the quality of all application services (support & training).
• You will drive the development of application services.
• You will promote synergies between customer services, application specialists and sales.
• You will manage a service sale team and represent the business area Customer Services internally and externally.
• You will negotiate service and framework agreements with key stakeholders and ensure high customer satisfaction.
• You will provide comprehensive support and collaborate with the local sales organisation and business managers and ensure a knowledge transfer.
• You will ensure the efficient execution of the Customer Service business management processes and promote its revenue and market growth.

Mehr über dieses Geschäftsfeld erfahren Sie unterYour qualifications and experience:

• You have gained practical experience in sales or in a clinical role, such as radiology, cardiology, and nuclear medicine with a technical background.
• You have completed higher technical education or obtained an academic degree.
• You have strong leadership experience.
• You have strong communication, negotiation and networking skills and customer orientation (CRM).
• You have excellent German and English skills, both written and spoken.
• You are a solution-oriented thinker with executional excellence
• You are interested to continuously develop yourself and take initiative to stay up-to-date.
• You have interpersonal skills with a collaborative mindset.

What else do I need to know?The gross yearly salary according to the collective agreement for this position is at leastEUR 59.000. Depending on education and experience, overpayment is possible.Our global team:We are a team of more than 70,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture:We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

Expected salary:

Location: Wien

Job date: Fri, 16 May 2025 04:14:38 GMT

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