Complaints Analyst- D2 onsite immediate start

Job title: Complaints Analyst- D2 onsite immediate start

Company: Cpl Group


Job description: My client a leading Fintech company in Dublin 2 have immediate vacancies for Claims Handlers/Analyst on initial 6 month contracts:These roles are fully onsite in Dublin 2.Duties will include:

• providing support to customers that submitted complaints through different channels by investigating, troubleshooting and responding to complaints.
• swiftly gathering and document customer issues and resolutions with unparalleled efficiency.

· Manage, prioritize, and respond to Tier 2 issues, inquiries, and escalations· Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner.

• Set a high bar for support analysts within the organization by setting an example through performance and work ethic.

Ideal profile will be:

• Complaints Analysts with compliance, regulatory, fraud, disputes background, legal background, or litigation experience.
• Minimum of 3 years of relevant experience in financial services, crypto, investigations, legal or tech industry.

Contact Natasha Bevan today to hear more#LI-NB1

Expected salary:

Location: Southside Dublin

Job date: Thu, 19 Jun 2025 06:54:37 GMT

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