Customer Service Captain at Hey Captain – Are you social by heart and looking for a job in customer service?
Job title: Customer Service Captain at Hey Captain – Are you social by heart and looking for a job in customer service?
Company: Rederiet Diana af 23. marts 2012 ApS
Job description: Position: Customer Service CaptainHey Captain is looking for passionate people for customer support. If you are an outgoing positive person at heart, share our passion for giving guests a memorable experience, and want to join an exciting young company maybe this is you.About Hey Captain
We are a young Copenhagen canal tour company established in May 2017.
We believe that people are looking for genuine experiences and our mission is to deliver social sailing; where a canal tour becomes a social interactive experience shared by guests and the captain
We are a team of young ambitious people who have a passion for sailing.
About the position
Your main job will be to greet, inform, and sell our boat tours to guests. Your ability to be service-minded, open and communicative is key.
You will be working both with physical communication at our sales point on Ofelia Plads, and in our office responding to incoming request via email and phone.
You will be working mainly outdoors in the center of Copenhagen at Ofelia Plads, so there is good opportunity to make the most of the summer.
You have the opportunity to influence your own working hours as we are open 7 days a week and we are looking for people for both full time positions and part time positions by the hour.
An opportunity to join a very ambitious company where we want to have fun while making a real positive impact on the guests we invite onboard.
Your qualifications
Minimum 18 years old.
You are positive and generally look at the brighter side of life.
You have an outgoing personality and enjoy talking with many different people during a day.
You are service-minded and have a good understanding of our guests’ needs and how we can fulfill these.
You keep a cool head in busy situations, and have the overview of the schedule to support our captains
You are able to communicate clearly in writing both in Danish and English
Experience in customer service is a plus but if you have the right mindset, we will teach what you need to know.
You are serious about delivering high quality, and value a strong feedback culture with the opportunity to develop and learn.
You are fluent in English and Danish, it is a plus if you also master an additional language
Timeline for interview process
Please send your application as early as possible as we will evaluate them on an on-going basis
Interviews will take place from the beginning of March and throughout the spring
Apply be sending a CV and motivational letter to am@heycaptain.dk
Expected salary:
Location: København
Job date: Tue, 08 Apr 2025 22:52:40 GMT
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