Customer Service Captain at Hey Captain – Are you social by heart and looking for a job in customer service?

Job title: Customer Service Captain at Hey Captain – Are you social by heart and looking for a job in customer service?

Company: Rederiet Diana af 23. marts 2012 ApS


Job description: Position: Customer Service CaptainHey Captain is looking for passionate people for customer support. If you are an outgoing positive person at heart, share our passion for giving guests a memorable experience, and want to join an exciting young company maybe this is you.About Hey Captain

  • We are a young Copenhagen canal tour company established in May 2017.
  • We believe that people are looking for genuine experiences and our mission is to deliver social sailing; where a canal tour becomes a social interactive experience shared by guests and the captain
  • We are a team of young ambitious people who have a passion for sailing.

About the position

  • Your main job will be to greet, inform, and sell our boat tours to guests. Your ability to be service-minded, open and communicative is key.
  • You will be working both with physical communication at our sales point on Ofelia Plads, and in our office responding to incoming request via email and phone.
  • You will be working mainly outdoors in the center of Copenhagen at Ofelia Plads, so there is good opportunity to make the most of the summer.
  • You have the opportunity to influence your own working hours as we are open 7 days a week and we are looking for people for both full time positions and part time positions by the hour.
  • An opportunity to join a very ambitious company where we want to have fun while making a real positive impact on the guests we invite onboard.

Your qualifications

  • Minimum 18 years old.
  • You are positive and generally look at the brighter side of life.
  • You have an outgoing personality and enjoy talking with many different people during a day.
  • You are service-minded and have a good understanding of our guests’ needs and how we can fulfill these.
  • You keep a cool head in busy situations, and have the overview of the schedule to support our captains
  • You are able to communicate clearly in writing both in Danish and English
  • Experience in customer service is a plus but if you have the right mindset, we will teach what you need to know.
  • You are serious about delivering high quality, and value a strong feedback culture with the opportunity to develop and learn.
  • You are fluent in English and Danish, it is a plus if you also master an additional language

Timeline for interview process

  • Please send your application as early as possible as we will evaluate them on an on-going basis
  • Interviews will take place from the beginning of March and throughout the spring

Apply be sending a CV and motivational letter to am@heycaptain.dk

Expected salary:

Location: København

Job date: Tue, 08 Apr 2025 22:52:40 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck

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