Customer Service & Internal Sales Executive

Job title: Customer Service & Internal Sales Executive

Company: Universal Business Team


Job description: We are currently seeking a Customer Service & Internal Sales Executive to join a well-established, family-run SME based in Newtown, Powys. Working within a busy existing team of 8 people you will be required to provide friendly, helpful customer service and develop a base of existing accounts.Key duties and responsibilities

  • Answer incoming telephone calls in a timely and professional manner
  • Processing of telephone, email & website orders
  • Advise customers of products and services on offer
  • Professionally handle customer queries & resolve any issues in line with personal level of responsibility
  • Develop and maintain relationships with existing accounts
  • Conduct follow up calls to existing accounts to promote new products and services
  • Assist with any other reasonable tasks as required

Requirements

  • Previous experience of working in a similar role
  • Experience of working to KPI’S
  • Good telephone interaction
  • The ability to work well in a team
  • Working knowledge of IT programmes
  • Practical and logical; the ability to solve problems quickly and accurately
  • Keen attention to detail
  • Strong literacy & numeracy skills

Benefits

  • Salary of £30,000- £35,000
  • 25 days holiday per annum plus bank holidays
  • Provision of lunch every day
  • Working Hours – Full time preferred but part time considered

Full Time – Monday – Friday 8am-5pm 30 mins lunch Part time – to be discussedIND25

Expected salary: £30000 per year

Location: Newtown, Powys

Job date: Fri, 27 Jun 2025 22:45:44 GMT

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