Database Support Engineer

Job title: Database Support Engineer

Company: Node4


Job description: Become a change maker and join Node4.Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business – our people. We want you to grow, learn, and evolve alongside us.So, whether you’re just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.About the roleAs a Database Engineer, you’ll play a hands-on role providing 2nd line support for SQL Server environments (2008-2022) in a fast-paced MSP setting. You’ll investigate and resolve issues, optimise performance, and support critical systems – all while continuing to develop your skills in cloud platforms, automation, and monitoring technologies.You will:

• Support and manage SQL Server databases throughout the full lifecycle.

• Configure, maintain, and monitor SQL Servers to ensure performance, availability, and security

• Troubleshoot performance and reliability issues; manage backups, restores, and recovery models.

• Help improve internal processes through automation and documentation.

• Participate in an out-of-hours support rota (with additional compensation).

• Collaborate with highly skilled DBA colleagues to expand your knowledge and skill set.

What will you bring?Essential Experience:

• Strong experience in SQL Server Administration (on-premises, versions 2008-2022).
• Demonstrated ability to troubleshoot and support databases in a managed service environment.
• Solid understanding of T-SQL, stored procedures, views, indexes, and performance tuning.
• Experience with monitoring tools, high availability, and disaster recovery.
• A collaborative mindset with strong communication and customer service skills.
• Ability to juggle multiple tasks/projects and contribute to out-of-hours support when needed.

Desirable Skills:

• Familiarity with ITIL-based service desk processes (incident/problem management).
• Exposure to Microsoft Azure (Azure SQL Database, Managed Instances, SQL IaaS).
• Scripting with PowerShell and experience using GitHub.
• Use of Power BI for reporting.
• Any knowledge of other database platforms such as Oracle, Couchbase, or MySQL is a plus.

What can we offer you?

• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.TAKE A LOOK AT

Expected salary:

Location: Derby

Job date: Wed, 16 Jul 2025 06:37:29 GMT

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