Desktop Administrator

Job title: Desktop Administrator

Company: Wipro


Job description: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job DescriptionAbout the Role:As a Desktop Administrator at Wipro Technologies-Ireland, you will play a pivotal role in ensuring a seamless technological experience for our end-users. Your key responsibilities will encompass a range of support activities that are essential for the efficient operation of our digital workplace. This role offers a unique opportunity to combine your technical skills with your dedication to excellent customer service while working in a collaborative environmentResponsibilities include:

• Actively floor-walk to provide hands-on support to End Users during critical testing phases and after service moves.
• Identify, document, and resolve first-line issues in a timely manner; maintain an comprehensive issues log to track problems and actions taken.
• Monitor for trends in incidents and feedback these insights to the Administrator and Project Manager, contributing to process improvement.
• Participate in daily huddles with your Team Leader, where you will detail work expectations and provide updates on ongoing tasks.
• Effectively direct any non-technical queries to the relevant support teams to ensure effective resolution.
• Manage the receipt and handling of new technical equipment, including unboxing and proper disposal of waste per site guidelines.
• Installation and de-installation of various desktop technologies, including monitors, keyboards, mice, and cameras, as well as audio-visual equipment.
• Ensure all cabling adheres to the highest technical standards, promoting safety and functionality.
• Conduct thorough tests to ensure operational efficiency for every workstation.
• Engage in administrative tasks such as filling in necessary trackers and maintaining related spreadsheets.
• Oversee asset management responsibilities, ensuring accurate tracking and status updates for all equipment.
• Prepare equipment and cables for movement by carefully bubble-wrapping them, ensuring their safety.
• Undertake tasks related to the de-installed kit, sorting it into reuse categories and managing disposal properly.

BenefitsYou will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;

• · Contributory pension
• · Extra holiday purchase
• · Life insurance policy
• · Private medical insurance.

Equal Opportunities:Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications.Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at .We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Expected salary:

Location: Dublin

Job date: Mon, 16 Jun 2025 04:24:48 GMT

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