Job title: Director of Revenue Operations
Company: Trustpilot
Job description: About the RoleWe are looking for a motivated Director of Revenue Operations to lead our European Revenue Operations team, based in our Copenhagen office. This role is critical to supporting our go-to-market strategy and will work closely with the VP of Sales, Europe, while reporting into the Senior Director of GTM Operations.As a senior leader in the RevOps function, you will be responsible for overseeing and optimizing the company’s revenue-generating processes, including sales and customer success, and lead a team of Revenue Operations professionals. You will own pipeline management practices, forecasting, and implementing changes and best practices to drive revenue growth. You will have a crucial part in making informed decisions based on data, enhancing sales effectiveness, and facilitating scalable expansion throughout our European operations.What you’ll be doing:
- Pipeline Management: Own the end-to-end pipeline process across the European sales teams. Ensure consistent pipeline quality, data hygiene, and process alignment to drive predictability and growth.
- Forecasting & Analysis: Develop and maintain accurate, data-driven forecasting models. Lead the European forecast process in partnership with sales leaders, providing insights on trends, risks, and opportunities.
- Regional Leadership: Manage and mentor a team of RevOps professionals based in Copenhagen. Provide effective operational leadership, coaching, and career development opportunities.
- Process & Tool Optimisation: Collaborate with global GTM Ops and Sales Enablement to ensure our CRM and sales tech stack supports regional needs. Drive adoption of best practices, tools, and processes.
- Performance Reporting: Deliver clear, actionable dashboards and reporting for European sales leadership. Translate data into insights that inform strategic decisions and help optimize performance.
- Cross-Functional Collaboration: Partner with stakeholders in Sales, Marketing, Finance, and Product to ensure regional alignment on goals, KPIs, and initiatives. Be a connector between strategy and execution.
Who you are:
- 8+ years in Revenue Operations or Sales Operations, with at least 5 years in a leadership role.
- Experience designing and delivering Revenue Performance Insights, Sales coverage modelling, Sales productivity, revenue reporting, forecasting and pipeline management
- Experience working within a high-growth technology company would be beneficial
- Self-motivated, action-oriented, proficient in managing multiple tasks individual with a great sense of urgency and follow-through
- Adept verbal and written communication skills as well as the ability to work effectively cross functionally and across regions
- Experience supporting or partnering closely with sales leaders across EMEA or international markets.
- Extensive knowledge of CRM platforms, specifically Salesforce, as well as sales analysis software like Looker, and operational blueprints.
- Effective in cultivating and enhancing team performance.
- Effective communication and stakeholder management skills.
- Consistently focused on details and skilled in innovative problem-solving.
- Fluent in English; other European languages is beneficial.
- Based in Copenhagen
What’s in it for you
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available – you can opt-in for breakfast and lunch at an affordable price
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
- Employee discounts to restaurants and shops
Still not sure?We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don’t meet all the requirements, we’d still really like to hear from you!#LI-JC1
Expected salary:
Location: København
Job date: Sat, 07 Jun 2025 05:48:31 GMT
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