Internal Opportunity: CMT Project Manager, Compliance

Job title: Internal Opportunity: CMT Project Manager, Compliance

Company: CluneTech


Job description: Job Description:Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide.Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year.This Project Manager role, requires a strong communicator with excellent organizational and knowledge with our Comply platform. The successful employee will work extensively with the Client Engagement Team will become the go to team member on VAT Compliance queries and escalations.With a focus to always strive to exceed client expectations.Responsibilities

• Coordinating the work between Client Management and Compliance Teams, identifying interdependencies and implementing joint process flows, where applicable.
• Manage and execute on incoming and outgoing client queries allocated for action, supporting and mentoring the rest of the team on complicated compliance queries
• Managing own and supporting on expansions for companies where there is an identified opportunity or request from the client.
• Work on allocated list of clients on campaigns / projects assigned by line manager. Renewal campaigns, etc.
• Suggesting process improvements, where there is a need, train the wider team and follow up on legislation or process changes affecting Client Management Team and ensuring educational materials / tools are available.
• Manage the configuration of Database with company information, pricing, bank details and any other relevant information.
• Keeping management informed of performance by providing weekly reports as agreed.
• Work towards achieving set KPIs associated with the above functions.
• Carry out other team Engagement related duties as assigned by the line manager.
• Responsibilities include managing queries from clients and to manage deadline requirements for these clients.

Requirements:Competencies

• Fluency in English, both verbally and written is a requirement. Additional languages are a strong advantage.
• Ambitious, organized and being a person who enjoys a process driven approach to tasks.
• Working well independently with a strong sense of how to prioritize in a fast paced environment.
• Excellent attention to detail.
• Good commercial acumen in identifying potential issues before they occur.
• Experience in B2B client communications is an advantage.
• Ability to relay urgency in a convincing, friendly and patient manner.
• Excellent team player.
• Experience in working with Microsoft package is advantageous.

Benefits:At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:

• Competitive pension
• Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours
• Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave
• Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• Death in Service Benefit
• Milestone Recognition Programme
• Professional & Personal Development
• Rewards & Recognition
• Employee Wellbeing Programme, CluneTech Life

Taxback International is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.

Expected salary:

Location: Kilkenny

Job date: Sat, 24 May 2025 07:44:19 GMT

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