IT Business Analyst – Customer Loyalty (m/f/x)

Job title: IT Business Analyst – Customer Loyalty (m/f/x)

Company:


Job description: Company DescriptionAs the IT of the REWE Group Austria, we work together with our more than 700 employees to develop innovative IT products and services for all our corporate divisions in Austria and abroad, setting the tone for modern trade. With our cross-functional teams from the four divisions of IT Consulting, IT Development, IT Operations and IT Organization, we develop tailor-made solutions for clients and partners. Together, we are digitalizing commerce – from store solutions and e-commerce to the supply chain, marketing and CRM.Job Description

• Analyze, evaluate, challenge and align business requirements and translate them into technical designs to improve and develop the current CRM landscape, focused on the Loyalty tools and mechanics.
• Consult our stakeholders in technical questions for the solution design
• Define “AS-IS” processes and create “TO-BE” solutions to improve current processes and develop new capabilities.
• Create and moderate workshops by respecting methods of business analysis
• Write and track Epics and User Stories (in Jira)

Qualifications

• Self-organized way of working, excellent communication and motivational skills
• First experience in business analysis/requirements engineering
• Fluent English, both written and spoken
• analytical and problem-solving mindset who are curious about the business side, as well as eager to understand the technical aspects, including APIs, databases, and other related technologies
• Team player (colleagues as well as external partners)

Additional Information

• Flat hierarchies and short decision-making channels
• A family-friendly company culture with flexible working hours and remote working options available according to your individual needs
• Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education)
• A lunch allowance
• Staff shopping and travel discounts
• Extensive workplace wellness programme including fitness classes, massages, etc.
• An industry-standard, attractive and performance based annual gross salary starting at 50.000 Euro (on a full-time basis) with the possibility of higher pay according to experience and qualifications

No matter where you are in your career, we have a path for you. Whether you’re looking for your first job, advancement in your field, or a new career shift. We’re proud to employ great people who are passionate about their jobs. But they’re all different. No matter who you are, what you need and where you’re going, REWE Group can be a part of it. Apply now!Please upload your resume to give us insight of your work experience – anonymously if you like!We promote a diverse and inclusive work environment. Therefore, we welcome applications from people of different gender, age, cultural or social background, sexual identity and applications from people with disabilities. In addition, we would like to increase the proportion of women in technical professions and are particularly pleased to receive applications from women for this position.

Expected salary:

Location: Wien

Job date: Thu, 29 May 2025 02:19:11 GMT

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