Learner Progress Manager (Contract)

Job title: Learner Progress Manager (Contract)

Company: Generation UK & Ireland


Job description: Contract: This is a short-term contract role from initially from 7th July- 31st December 2025.There may be an opportunity to extend the contract long term into 2026. Full time (40 hours per week) or part time considered. Flexible working hours available.Working hours:

• Full Time (40 hrs per week)
• Standard working hours are 9:00 AM to 6:00 PM (with 1 hour unpaid lunch break)
• We offer flexibility to employees to balance their commitments, including medical appointments, parental or care giving responsibilities, and personal goals.

Salary: €37,431 per annumLocation: IrelandClosing Date: Friday 20th June at 5:00pmABOUT GENERATIONGeneration is a charity in Ireland with the mission to support people facing significant and multiple barriers to employment into life-changing careers they otherwise could not access.We achieve this with a unique methodology of profession-specific skills bootcamp training, focussed on in-demand careers (specifically in the tech, healthcare and green sectors), with extensive, ongoing pastoral support and matchmaking to employer partners.The charity is part of a network of Generation charities launched globally in 2015, and has grown quickly to become the world’s largest demand-led employment initiative. We have placed >100,000 people into roles, working with over 4,000 employer partners to date across 16 countries and 26 professions.Since launching in Ireland in 2020, we have trained more than 600 people. Our work focuses on supporting those from diverse groups facing barriers to desirable employment. For these learners, we have achieved an industry leading c. 70% job placement rate with learners now placed at >200 employers.On this journey, we have implemented an education-employment initiative completely new to the Irish skilling ecosystem with sector-leading results.We have secured transformative corporate philanthropic funding from Microsoft, Verizon, JPMorganChase Charitable Foundation, Indeed, LinkedIn, Bank of America, Accenture, and more. We have also built strong public sector partnerships, working with ETBS, Skillnets and SOLAS..Day to day Generation Ireland works closely with its sister charity in the UK as a team of c.80 people. By joining, you will become part of an organisation committed to social impact, changing the education and skills landscape, and changing people’s lives.. The work is fast-paced, exciting, and innovative.You can find out more about our work and impact in Ireland in our social impact report:And you can hear more about our impact from our learners and beneficiaries themselvesAnd you can also learn more about our culture, directly from our incredible people on our website:Generation acknowledges the duty of care to safeguard, protect, and promote the welfare of staff and learners and is committed to ensuring safeguarding practice reflects statutory responsibilities, and government guidance and complies with best practice. We carry out employment and right-to-work checks, and request a declaration of any criminal convictions from all staff as part of our recruitment process.KEY RESPONSIBILITIESBootcamp: Learner support & Programme managementLearner support

• Build warm, supportive and professional relationships with learners in assigned cohorts, and ensure that the classroom environment embodies Generation’s values of learning
• Ensure clear support and interventions are in place to address cases where learners’ attendance falls below expectations
• Ensure clear support plans and interventions are in place to address cases where engagement (cameras/participation) is below expectations
• Ensure support for learners is implemented effectively, including learners with inclusion needs
• Collaborate with learners to set goals around their progress in the bootcamp, and ensure clear support plans and interventions are in place where needed
• Liaise with Senior staff to effectively deal with learner escalations related to conduct, attendance & learning, according to Generation’s policies
• Manage the mock interview process for assigned cohorts, including hosting the online event and ensuring all learners receive high quality feedback
• Lead some whole class sessions, including community, and Employability Essential sessions
• Provide feedback for all learners on their CV drafts, and signpost learners who need differentiated employability support to the Employability Coach team.

Programme Management

• Review progress of learners weekly (through: data review, including: learner feedback, attendance and assessment data, as well as lesson observations and feedback about learners from cohort staff). Make plans for additional intervention and support for learners as needed
• Contribute to the weekly cohort meeting, in collaboration with the instructor. Ensure that there are action-plans in place where required to support learners, and to uphold our on-programme KPIs (course completion, learner satisfaction, learning outcomes)
• Liaise with other Generation teams to facilitate smooth running of cohort delivery
• Provide clear handover to the Placement Phase colleagues on learner progress and behaviour in their assigned cohorts, so that they can best support learners as they move into that phase

Development

• Participate in observations and coaching practice to continually improve practice so that all learners make expected progress
• Contribute to a community of practice for the Learner Support team, providing opportunities for collaboration, learning and sharing of best practices

RequirementsABOUT YOU

• You are passionate about our mission. You have a range of strategies in your toolkit to support learners from disadvantaged backgrounds to make exceptional progress, and you’re excited about using your skills to make an impact. You have experience working in formal education settings, helping learners with pastoral support, and to set, track and achieve goals for themselves.

• You are able to manage multiple competing priorities whilst always staying focussed on your overarching goals.

• You are resourceful. You know how to find things, solve things, answer questions, reach people

• You have sound judgement. When faced with a difficult situation, you react calmly, appropriately, and help to move the situation forward.

• You are an excellent communicator. You can connect with a range of people, from learners to instructors, colleagues and employers.

• You recognise the importance of what we are trying to achieve, long term, and see your role in that.

BenefitsAt Generation, we’re changing the lives of many individuals, and that in itself gets us out of bed! Here are a few other benefits you’ll experience working with the UK team:

• Purpose and social impact in the heart of your work
• Opportunity to make your mark – you’ll have a lot of autonomy to bring the Generation blueprint to life in a way that makes sense for your region
• Opportunity to get involved with a range of activities and varied projects – we’re a small team, so there are lots of opportunities to get involved in projects across the whole organisation
• We offer flexible and remote working to accommodate everyone’s preferred working pattern/preferences and unique needs
• WFH set up offer of support of Euro 330 to help you make your working-from-home setup comfortable and efficient
• Professional Development is a priority for Generation and employees and you can access to up to Euro1,100 towards your learning & development per year. This support is accompanied by up to 5 days of training days/ study leave per year to enable your development activities.

A fair chanceEvery role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.We believe that the more diverse we are the better we become. More than just encouraging your application, we’re committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate. We look forward to hearing from you.

Expected salary: €37431 per year

Location: Ireland

Job date: Sat, 14 Jun 2025 22:40:29 GMT

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