Omnichannel Specialist (m/f/d)

Job title: Omnichannel Specialist (m/f/d)

Company: GlaxoSmithKline


Job description: GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.Omnichannel Specialist (m/f/d)(Full-time, 38.5 hours/week)We are looking for Omnichannel Specialist in pharmaceuticals business area to drive the omnichannel & digital strategy execution and implementation for GSK products in Austria. Omnichannel Specialist will be accountable for driving execution of brand strategies across our Therapeutic Areas.Key Responsibilities

• Drive Digital Strategy execution (90%):

• Execute and implement omnichannel & digital strategy – ensure these are embedded in individual Brand Plans
• Proactively collaborate and communicate with Commercial and Medical teams and other cross-functional groups in Austria, the region, to share and embed digital tools/channels enabling Data Driven Customer Experience
• Co-develop impactful omnichannel customer journeys to maximize reach & impact of the actions defined in the brand plan
• Be aware of the external digital landscape, stay apprised of new and emerging innovations, evaluating new trends and helping offer creative solutions
• Implement optimized digital content for Key customer and patient personas across regions to deliver next level digital content performance
• Track performance of activities, digital content effectiveness, customer journeys & respective channels and being an expert able to share back with respective brand teams with suggestions for how to continually optimize
• Digital Strategy definition (10%):

• Support and provide input into Digital strategy definition

Qualifications & Skills

• University Degree – at least a bachelor’s degree in Business, Science, Medical, or a related field and a specialization in Digital Marketing or Commercial
• Proven track-record in effective multi-channel customer engagement and communication
• IT knowledge and comfort with digital systems and processes – Cross functional engagement with other areas e.g. medical
• Excellent communication skills, fluent in English with good German skills
• Ability to translate technology into business applications
• Marketing experience is a plus
• Experience with brand planning processes and translating strategy into execution is an added value as well as business analyst experience, CRM, Power BI, certification in Project Management

Market-conform annual gross salary starting from €62.000, with the possibility of overpayment depending on your qualifications and relevant experience.Are you interested?We look forward to receiving your online application.Find out more:#EBDE#LI-GSKWhy GSK?Uniting science, technology and talent to get ahead of disease together.GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.Important notice to Employment businesses/ AgenciesGSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK’s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at

Expected salary:

Location: Österreich

Job date: Fri, 06 Jun 2025 23:52:14 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck