Order Management Analyst

Job title: Order Management Analyst

Company: Robert Walters


Job description: Join a dynamic, fast-paced global organization at the forefront of digital transformation. We’re looking for a highly analytical and collaborative Order Management Analyst to support our enterprise and channel customers across EMEA. This role plays a pivotal part in ensuring accurate revenue recognition, customer satisfaction, and process scalability within a world-class finance organization.Key Responsibilities

• Develop in-depth expertise of enterprise software sales models, focusing on subscription and term-based licensing (Digital Media & Experience).
• Support channel and enterprise accounts: respond to queries via email/phone, process returns/credits, manage purchase orders, and resolve or escalate issues.
• Review, validate, and book orders in Salesforce, Dynamics, and SAP (ECC, CC, CI) to ensure accuracy for invoicing and revenue recognition.
• Monitor the sales pipeline and proactively address booking concerns during deal negotiation stages.
• Reconcile weekly bookings and financial reports using tools such as SQL, Excel, Tableau, and Power BI.
• Collaborate cross-functionally with internal stakeholders, including Deal Desk, Sales Ops, Legal, Revenue Assurance, Tax, Credit, Product Delivery, and Professional Services.
• Participate in integration projects and process improvement initiatives with a focus on automation, scalability, and data accuracy.
• Support month-end and quarter-end close processes, including working additional hours as required.

Skills & Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Economics, or a related numerate field.
• Fluent English (written and spoken) with strong communication and interpersonal skills.
• Proven ability to work independently in a fast-paced, deadline-driven environment.
• Proficient in Excel and experience with ERP/CRM systems (SAP, Salesforce, Dynamics).
• Strong analytical and critical thinking skills-able to assess complex deals and make sound judgments.
• High attention to detail and ability to manage workload based on shifting priorities.

Preferred Experience

• Minimum 2 years in Order Management, Billing Operations, or Revenue Operations, preferably in the SaaS/software industry.
• Familiarity with Power BI, Alteryx, Tableau, SQL, and Salesforce reporting tools.
• Understanding of revenue recognition rules (e.g., ASC 606, IFRS 15).
• Experience across the Quote-to-Cash lifecycle.
• Exposure to contract review, financial governance, or legal compliance processes.
• ACCA / CPA / CIMA part-qualified candidates are strongly encouraged to apply.

If this sounds like an opportunity that may interest you, please feel free to apply via the link attached, or reach out to Neil, our Specialist Finance Consultant in total confidence.Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidatesAbout the jobContract Type: FULL_TIMESpecialism: Accountancy & FinanceFocus: Financial AnalystIndustry: AccountancySalary: €23 – €28 per hour + Hybrid, 2 days WFH per weekWorkplace Type: HybridExperience Level: AssociateLocation: Dublin South FULL_TIMEJob Reference: TLBEMH-BC339FB9Date posted: 24 June 2025Consultant: Neil Redmond dublin-south accountancy-finance/financial-analyst 2025-06-24 2025-08-23 accountancy Dublin South Dublin IE EUR 23 28 28 HOUR Robert Walters https://www.robertwalters.ie https://www.robertwalters.ie/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true

Expected salary: €23 – 28 per hour

Location: Dublin

Job date: Wed, 25 Jun 2025 22:51:28 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck