Patient Services Administrator IV – South Dublin

Job title: Patient Services Administrator IV – South Dublin

Company: Cpl Group


Job description: Duties and Responsibilities:· Responsible for ensuring the efficient and effective administration of all areas assigned to· Booking Patient Appointments· Admitting patients for procedures· Dealing with queries and phone-calls· Liaising with the Multidisciplinary team· Produce activity reports on all systems within the Patient Services Department· Development of procedures throughout the Patient Services Department· Be responsible for the accuracy and integrity of data entered by staff on PAS.· Participate in the ongoing development and introduction of Information Technology Systems.· Identify opportunities for improvement and initiate steps to accomplish same.· Supporting all areas of Patient Services where necessary· Maintain a high standard of customer care dealing with enquiries in a sensitive and sympathetic manner.· Ensure complete, accurate and up-to-date data is recorded in a timely manner on the patient administration system and in the patient’s medical record.· Ensure accurate recording of all patient demographic details to Patient Administration System (PAS)· Handle telephone enquiries; liaise with staff, patients, relatives, and members of the public.· Ensure confidentiality and safe custody of Healthcare Records and Medical Information at all times.· The post holder is accountable, responsible and has authority for delivering a quality service and ensuring patient safety. The post holder will work within a Risk Management Framework to achieve the HIQA Safer, Better Healthcare Standards and other quality standards as appropriate.

Expected salary:

Location: South Dublin

Job date: Wed, 30 Apr 2025 06:46:47 GMT

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