Personal Lines Insurance Client Services Advisor

Job title: Personal Lines Insurance Client Services Advisor

Company: FRS Recruitment


Job description: My client, a well-established and respected insurance brokerage is seeking an experienced Personal Lines Insurance Client Services Advisor to join their team in North County Dublin. This is a full-time, permanent, hybrid position.As the Personal Lines Insurance Client Services Advisor, you will be responsible for handling renewals, mid-term adjustments, claims, and new business, ensuring clients receive expert advice and comprehensive support.Tasks & Duties

• Proactively engage with clients regarding their home and motor policy renewals, as well as address any queries related to their policies.
• Prepare and provide accurate quotations for motor, home, marine, and travel insurance. Advise clients on mid-term policy changes, manage claims inquiries, and ensure prompt premium payments.
• Consistently meet or exceed renewal and new business targets while identifying and capitalising on cross-selling opportunities across additional product lines.
• Take full ownership of your client portfolio by delivering exceptional service and fostering strong, long-term client relationships.
• Maintain strict adherence to Central Bank regulations and company policies at all times, ensuring full compliance in all activities.
• Work closely with internal teams and insurers to ensure efficient, accurate, and timely outcomes that meet client needs.

Experience, Knowledge and Qualifications

• Minimum of 2 years’ experience in Personal Lines insurance, with a preference for home and motor expertise.
• In-depth knowledge of the Irish Personal Lines insurance market.
• Exceptional communication skills paired with a strong client-focused mindset.
• Holder of APA Personal, CIP, or Grandfathered qualification, with full CPD compliance.
• Proficiency in Relay or Applied Systems is highly desirable.
• Demonstrated ability to work effectively both independently and collaboratively within a team.
• Well-organised, detail-oriented, and capable of managing multiple deadlines efficiently.

Expected salary: €35000 – 40000 per year

Location: Dublin

Job date: Wed, 21 May 2025 22:05:51 GMT

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