Process Improvement Specialist

Job title: Process Improvement Specialist

Company: AmTrust International


Job description: We’re AmTrust International Underwriters, an insurance business based out of our modern offices in the Temple Bar area of Dublin. As part of a Global group, we work creatively to develop bespoke insurance solutions for leading financial institutions, retailers and manufacturers both Internationally and Globally.The Dublin office has approximately 75 employees, across various functions. We are a diverse and close knit team and work together to deliver excellence in everything we do. We are extremely proud to have been awarded an Investors in Diversity Silver Award in 2025.Our results were far beyond the Industry and International standards, with over 95% of our colleagues participating in the survey, with a confidence level of 95% as an inclusive place to work.We are now looking for a Process Improvement Specialist to be part of a brand new team based in either our London, Nottingham or Dublin office.This business facing role will be to manage and support business applications, ensuring data integrity and optimizing processes across the organization, including continuous process improvement, System Releases, Data integrity and working closely with the data analytics team to create dashboard and reports.Essential functions of this role will include but are not limited to:

• Coordinate and document testing of changes to systems from both a configuration and new release point of view.
• Document processes and controls with the business owners
• Work with process owners to optimize processes and make sure the systems are configured correctly
• Act as a SuperUser within the systems to correct data within the guidelines provided, main system responsibilty will be for: VIPR’s Intarga (Contract Management, Onboarding and Underwriting Workflow tool), Intrali (Bordereaux Processing) and AutoRek.

The right candidate will have experience working in a business facing role able to manage stakeholders as both pear level and above and have experience as a Business Analyst, Systems analyst or similar, possess excellent SQL and/or PowerBI skills, experience of workflow tools & documenting and designing processes, strong organisational skills, as well as being detail oreientated, be an effective communicator and consider yourself someone who thrives working autonomously.Experience working within the Insurance sector is key and experience leading a team previously would be beneficial but not a necessity.If you are interested in continuing your career within a Global organisation, with plenty of exposure to the whole organisation, this could be the opportunity for you.With this role, we offer:

• Hybrid working
• Flexible start times (between 8am and 10am) to help you navigate your commuting needs
• 25 days holiday as standard + up to 12 additional ‘AmTrust days’ each year
• Employee Networks and Commitment to D&I
• Educational support
• Regular social events and activities with a focus on giving back through charitable events

For more information and to show your interest, submit your CV and we will be in touch.

Expected salary:

Location: Dublin

Job date: Sat, 17 May 2025 22:12:42 GMT

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