Protection from Violence Officer (Hassakeh) 1 Male , 1 Female

Job title: Protection from Violence Officer (Hassakeh) 1 Male , 1 Female

Company: Norwegian Refugee Council


Job description: About the positionThe Protection from Violence (PfV) Officer – case management is responsible for the timely, high-quality, and effective provision of protection services within their area of operation. This includes case management and individual protection assistance, which covers protection assessment, development of a project participants’ case plan, implementation of the plan according to a participants’-led action plan, psychosocial support (PSS), psychological first aid (PFA), awareness raising and community outreach.Key informationApplication deadline:31.07.2025Employer:Norwegian Refugee CouncilTitle:Protection from Violence Officer-HassakehPositions:2Full-time/part-time:Full-timeEmployment type:ContractPercentage of full-time:100Webcruiter ID:4997488926Social sharing :Duties and responsibilitiesGeneric responsibilities

• Ensure adherence with NRC policies, tools, handbooks and guidelines.

• Implement delegated protection project portfolio according to plan of action.

• Prepare and develop status reports as required by management.

• Ensure proper filing of documents.

• Ensure that projects target beneficiaries most in need and explore and assess new and better ways to assist.

• Promote and share ideas for technical improvement

Specific responsibilities

• Carry out protection case management in line with NRC Protection Case Management guidelines and tools, including conducting intake and assessment,
• creating and implementing client-centred case plans, and following up on case plans in a timely manner.

• Provide psychosocial support (PSS) and psychological first aid (PFA) to case management clients, as needed.

• Ensure timely identification of vulnerable project participants and quality referral to internal and external services including maintenance of up-to-date service mapping.

• Assess the need for financial assistance to vulnerable participants to cover administrative or legal fees or transportation allowance to attend administrative or court proceedings.

• Working closely with the legal caseworker to assess the needs, develop the care plan and follow up on the implementation of the care plan.

• Maintain case management files with accuracy and confidentiality, including regularly updating the case management database.

• Attend internal case management meetings to review , assess and track all supported cases.

• Assist in capacity building of NRC staff and partners to identify and safely refer cases for protection case management.

• Develop and maintain effective Coordination and working relationships with relevant stakeholders, including partner agencies and service providers.

• conduct community mobilisation and focus group discussions along with legal case worker aimed at identifying the needs of vulnerable populations and understanding their perceptions of service provision

• Participate in Protection Camp coordination meetings and other relevant meetings with coordination forums as assigned by the line manager.

QualificationsGeneric professional competencies:

• Experience working as a Project/Protection Officer in a humanitarian/recovery context

• Previous experience working in complex and volatile contexts

• Documented results related to the position’s responsibilities

• Good knowledge of English (in addition to Arabic), both written and verbal

Context/ Specific skills, knowledge and experience:

• University degree in social work, psychology, social sciences, anthropology and other related fields

• Minimum of 3 years of experience in protection/Gender-based violence activities in particular protection monitoring, case management, counselling, social
• work or other related field;
• Ability to maintain confidentiality, respect, non-discrimination, and safety of client at all times
• Strong ability to organise work, meet deadlines, maintain composure, work independently and with limited direct supervision and prioritise work under pressure, coordinate multiple tasks and maintain attention to detail
• Excellent interpersonal and problem-solving skills, creativity, and flexibility
• Ability to maintain confidentiality, respect, non-discrimination, and safety of client at all times
• Advanced in written and spoken English and fluency in Arabic.
• Computer literacy (Microsoft Word and Excel)

Personal qualities

• Handling insecure environments

• Planning and delivering results

• Working with people

• Analysing

• Communicating with impact and respect

• Coping with change

We can offer-Number of vacancies : 2 ( 1 Male and 1 Female)
– This recruitment is subject to donor funding approval
-Contract period: until the end of December 2025
-Duty Station: 2 position will be based in Hassakeh
-Salary/benefits: According to NRC’s salary scale and terms and conditions.
-Female candidates are encouraged to apply.
-Please refer to the for additional details.
-Deadline for applications: 31 July 2025.ContactsDania AlkhateebAbout the employerThe Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communitiesNRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Expected salary:

Location: Danmark

Job date: Thu, 31 Jul 2025 03:16:08 GMT

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