Salesforce Business Analyst

Job title: Salesforce Business Analyst

Company: If Skadeforsikring


Job description: Join a fantastic and self-managing Salesforce teamDo you want to play a central role in understanding and uncovering our business needs, which will ultimately create great value for our customers?About the roleAs a Salesforce Business Analyst, you will make a direct impact on solutions for If’s business, and you will have the opportunity to work closely with both the business and the PO. You will be challenged and will un-doubtedly develop your Salesforce skills.At If, we exist to help our customers – that’s what we do every day, and that’s what binds us together. We have an inclusive culture with a focus on well-being, health, and where we dare to be braver together.Examples of tasks and responsibilities could include:

• Process mapping
• Business clarifications
• Refinement with the team, presenting business needs and translating them into solutions
• Communication with end users, training and demos
• Support and maintenance of our solutions, often requires investigation with end users as well as developers

We offerIn the same way that we expect a lot from you as an employee, we also expect you to hold us to high standards as an employer. Here are some of the benefits of working at If:

• An including work environment where everyone is welcome
• Career and development opportunities in the biggest insurance company in the Nordics
• Social activities, as well as highly skilled professional environment
• Hybrid workplace
• Health promoting workplace with e.g., wellness allowance and various sports activities
• Great insurance benefits

About the teamYou will be part of the Omnichannel Customers & Partner team, which is a well-founded team that has fun and has an open dialogue. It is an experienced team that focuses on collaboration and learning. We work DevOps and therefore have a mix of people who both develop and operate our solutions. We have Scrum Masters, Product Owners, Tech lead, developers, and BAs as part of our teams.Who are you?The ideal candidate has:

• Experience as a Business Analyst, Business Developer or similar role
• Insurance experience or experience from the financial sector
• Solid knowledge of Salesforce (Sales and Service cloud) or a willingness to get to know the platform
• Ability to translate business needs into functional requirements
• Excellent communication and collaboration skills
• Knowledge of process mapping and optimization
• A curious and exploratory approach to work and isn’t limited to working within familiar areas and processes
• Declarative or administrative skills in Salesforce are an advantage
• Experience with DevOps and agile ways of working are an advantage as well

Additional facts and the recruitment processApplication deadline: Screening and interviewing will start immediately. However, application deadline is 15.08.2025.
To apply for the position: Please attach your CV
Work location: Borupvang 4, 2750 Ballerup, Denmark
Start: 01 October
For more information, please contact Kit Leerhøj Haarbo, Head of Customers & Partners, [email protected] and (+45) 24 96 90 13.We look forward to your application!

Expected salary:

Location: København

Job date: Sat, 05 Jul 2025 06:23:52 GMT

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