SAP Services Delivery Executive (f/m/d)

Job title: SAP Services Delivery Executive (f/m/d)

Company: SAP


Job description: We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deservesIhre AufgabenYour key tasks:

• Management of the project portfolio from SAP Services
• Act as a lateral teamlead for delivery partners
• Delivery management of selected number of most strategic projects/customers in Austria; representing services management in steering committees and at customer’s executive level
• Owning projects End-2-End and ensuring customer outcome
• Proactive coaching of project managers for his/her project portfolio
• Leading “virtual” teams closely aligned with respective management stakeholders
• Strong cooperation and collaboration with regional delivery teams and the head of project management to leverage methodologies, tools and proven assets
• Delivery related KPI management
• “De-escalation” manager in customer projects
• Strong involvement in strategic bids (deal qualification, deal shaping, delivery mix, model company)
• Run regular project review meetings for the most strategic customers/projects

Responsibilities:

• Management of the project portfolio in close collaboration with the Head of Services
• End-2-End ownership and accountabilityforselected number of strategic projects in Austria
• Deliverymanagement: qualitative & quantitativeincl. controlling, riskmanagementand process excellence
• Manage on-/near and offshore deliveryteams,“virtual” people management
• Establishatrusting relationship with most strategic customers in Austria thru a world-class delivery and solid stakeholder management at theexecutive-level
• Establish a workinggovernancemodelwithmost relevant partners to expand SAP delivery capabilities in Austria at scale
• Forecast management (revenue and contribution)
• Customer satisfaction

Project portfolio tasks:

• Manages project-portfolio related KPIs
• Resolves escalations appropriately
• Ensures that goals and milestones are met and approved budgets are contained
• Is the operational link between the company’s overall strategy and achieving business results
• Manages complex environments and project settings
• Realization of multiple high impact initiatives towards broad corporate goals
• Deepest project management experience
• Builds and maintains strategic partnerships with key decision makers internally and in partner and customer organization
• Represents SAPmanagementexternally
• Ensures understanding, trust and open cooperation in and between project teams through effective and appropriate communication
• Communicates messages relevant for project in a timely manner and with constructive feedback to project team & senior management team
• Builds and maintains strategic partnerships with key decision makers internally and in partner and customer organization
• Decides and recommends technical proceedings with and to Top Executives
• Provides future vision of technology and is on the leading edge of research and development
• Is the operational/functional link between the company’s overall strategy and achieving business results
• Realization of multiple high impact initiatives towards broad corporate goals
• includes team lead or supervisory responsibilities
• Represents SAP regarding specific functional and cross-functional areas
• Ensures understanding, trust and open functional cooperation through effective and appropriate communication

Ihr Profil

• Native/fluentGerman and Englishis a must
• Minimum 5 years of delivery management experience is a must
• Experience with off-/nearshore delivery
• Deepest understanding of SAP Activate, Agile delivery as well as DevOps
• Proven track record in delivering successful Go-lives in both Cloud and OnPrem
• Strong communication silks
• University degree, preferably in engineering, information technologies or economics

Wir bietenWe offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.The salary, exceeding the collective agreement, starts at a gross amount of €65.000 (excluding bonus) and varies according to individual qualifications and work experience..At SAP,you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 424143 | Work Area: Consulting and Professional Services | Expected Travel: 0 – 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.Job Segment: Cloud, ERP, SAP, R&D Engineer, Project Manager, Technology,

Expected salary:

Location: Wien

Job date: Thu, 15 May 2025 07:37:58 GMT

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