Senior Operations Officer – Asset Reconciliation

Job title: Senior Operations Officer – Asset Reconciliation

Company: FNZ Group


Job description: Role DescriptionThe Senior Officer oversees and ensures the daily service delivery of the asset reconciliation to Corporate / Retail clients of FNZ as per given service level agreements.This means the following key requirements,

• The role holder will be responsible for all aspects of day-to-day processing, regulatory, and financial risk relevant to their team and, for all processes that fall within their team’s remit.
• The role holder will support all aspects of change within their functional area ensuring that their team actively participates as and where required in the change process from delivery through to implementation so that change is delivered effectively, and, in accordance with FNZ Compliance standards.
• The role holder will be responsible for service delivery to our corporate clients from their team, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs.

This role is for experienced professionals, ideally with 2-5 years of work experience.FNZ is an asset custodian. This means we hold client assets in our name as nominee and are responsible for the administration of these assets. For asset reconciliation this specifically means that any unreconciled balances must be investigated and remediated without any undue delay.Specific Role ResponsibilitiesStrategy

• Support the development of the team’s purpose and ensure it provides best in class operational services to clients and internal partners.
• Support, challenge and contribute to the development of short, medium, and long-term strategies (including action plans and targets) for the team.
• Support and contribute to the delivery of technology solutions that meet the objectives of the business but allows the firm to be scalable, productive, meet service delivery standards and is compliant for future changes, upgrades, and enhancements.
• Support and implement the management strategy, culture, services, and methodology to adjust to changing regulations and expectations, ensuring the team are fully motivated and have clear career paths and direction.
• Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business.
• Participate as an internal stakeholder and positively support the relationships globally to create a positive, collaborative, and engaged relationship.
• Engage with external stakeholders in relation to their team’s issues, service standards, change and risk including clients, custodians, consultants, potential clients, third parties, regulators, and non-executive directors.

Process

• Ensure team’s resilience within the first line of defence; and deliver reporting to the relevant Manager and Head of, to evidence standards achieved.
• Adhere to the error management process, including management of major errors, escalation, analysis, and reporting.
• Support the delivery of KPI / KRI’s in relation to customer contractual terms, taking action to prevent failure, through control and oversight of the activities completed by the functional area under the role holders’ remit; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved.
• Support, contribute to, and challenge the delivery of the Operational Transformation Programme (or any other continuous improvement programme), ensuring delivering and milestone completion for the team.
• Support area’s risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on prevention; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved.
• Provide appropriate engagement for Audits, Client visits or any material meetings or engagements, where the Team Manager is required to represent FNZ.
• Support implementation and maintenance of operational controls, within the team, to reduce errors and mitigate potential for fraud; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved.
• Support effectiveness of controls for handling client assets and client money within the team; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence standards achieved.
• Support compliance with legislation and regulation in relation to the team; and deliver reporting / evidence to the Head of Function and/or Sector Lead to evidence compliance.
• Act as Overseer as defined by the regulations and FNZ policies.

People

• Support the development of the team through providing knowledge transfer to others. Support and lead the management team, for the functional area, to ensure exceptional delivery, through accurate, timely and controlled service to both internal and external clients.
• Support the performance of all direct reports, addressing (alongside HR) performance issues in a timely manner to ensure that we minimise that there is no client or operational impact.
• Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making.
• Ensure compliance with all mandatory training is completed in a timely fashion.
• Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff.

Governance

• Provide relevant and timely reporting to Boards and Committees as required.
• Actively participate in all team governance meetings, to ensure effective outcome and escalations.
• Actively participate in governance meetings to ensure that FNZ is driving the right behaviours, to mitigate risk to the business.
• Actively participate in change meetings or release boards to ensure that appropriate understanding, actions, testing and readiness to deliver and implement change.

Experience requiredRequired Knowledge & Skills

• A degree, or equivalent, in a finance, business or numerate discipline.
• Good understanding of finance, e. g. understanding financial instruments, corporate actions, trading and post-trading actions.
• Experience in one or more of the following fields:

• Reconciliations
• Operations
• Client services
• Change management
• People management
• Personal attributes:

• Ability to quickly adapt to changes
• Problem-solving skills
• Analytical skills
• Getting-things done attitude
• Stress resistant
• Very good spoken and written command of English.
• Very good command of Office 365 apps and basic skills in SQL.
• Power BI skills are of advantage.

About FNZ CultureOur culture is what drives us. It’s at the heart of who we are and everything we do. It’s what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.That’s why we value the strength and diversity of thought in our global team.The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.Customer obsessed for the long-termThink big and make an impactAct now and own it all the wayChallenge, commit and win togetherRead more about The FNZ Way and our values:Opportunities

• Right from day one, you will work alongside exceptional, multicultural teams – experts in their respective fields – who will inspire and challenge you to make your greatest impact.
• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;
• Working in a flexible and agile way that meets the needs of the business and personal circumstances;
• Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;
• We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

Commitment to Equal OpportunitiesAt FNZ, we recognize that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.About FNZFNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).Together with our customers, we help over 20 million people from all wealth segments to invest in their future.

Expected salary:

Location: Brno, Jihomoravský

Job date: Fri, 09 May 2025 07:44:14 GMT

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