ServiceNow Project Manager

Job title: ServiceNow Project Manager

Company: FRS Recruitment


Job description: We are looking for an experienced ServiceNow Project Manager / SCRUM Master to join a leading global business. This is an exciting opportunity to drive Agile delivery and manage large-scale ServiceNow projects, ensuring alignment with business goals and enterprise systems.Responsibilities

• Lead the ServiceNow team as SCRUM Master, facilitating Agile ceremonies and promoting best practices.
• Manage the planning, execution, and delivery of ServiceNow projects across ITSM, ITOM, SAM, SecOps, and more.
• Work closely with the ServiceNow Platform Owner, developers, and stakeholders to define project scope, priorities, and timelines.
• Track project progress, sprint velocity, and milestones using tools like Jira or Azure DevOps.
• Remove project impediments to ensure smooth and timely delivery.
• Coordinate with external vendors and internal teams on dependencies and deliverables.
• Oversee M&A integration efforts, managing the onboarding of new business units into the ServiceNow ecosystem.

Requirements

• 5+ years’ experience in IT project management, with at least 3 years in a SCRUM Master role.
• Experience managing ServiceNow projects or working closely with ServiceNow teams.
• Certified SCRUM Master (CSM), PMI-ACP, or equivalent Agile certification.
• Familiarity with ServiceNow modules like ITSM, ITOM, and platform capabilities.
• Strong knowledge of Agile frameworks (SCRUM, SAFe, Kanban) and project management principles.
• Experience with project tracking tools such as Jira or Azure DevOps.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Knowledge of ITIL processes and enterprise service management.

On Offer

• Salary 60,000 – 72,000 DOE
• Comprehensive benefits package
• Hybrid working model – Dublin, Cork, or Belfast
• A culture that values inclusion, collaboration, and continuous improvement
• Ongoing professional development and career progression opportunities.
• Work on exciting, high-impact projects within a dynamic, global environment.

If you’re an experienced ServiceNow Project Manager / SCRUM Master looking for your next challenge in a forward-thinking, innovative company, we want to hear from you!

Expected salary: €60000 – 72000 per year

Location: Dublin

Job date: Sat, 02 Aug 2025 22:49:08 GMT

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