Job description: We are looking for an experienced ServiceNow Project Manager / SCRUM Master to join a leading global business. This is an exciting opportunity to drive Agile delivery and manage large-scale ServiceNow projects, ensuring alignment with business goals and enterprise systems.Responsibilities
Lead the ServiceNow team as SCRUM Master, facilitating Agile ceremonies and promoting best practices.
Manage the planning, execution, and delivery of ServiceNow projects across ITSM, ITOM, SAM, SecOps, and more.
Work closely with the ServiceNow Platform Owner, developers, and stakeholders to define project scope, priorities, and timelines.
Track project progress, sprint velocity, and milestones using tools like Jira or Azure DevOps.
Remove project impediments to ensure smooth and timely delivery.
Coordinate with external vendors and internal teams on dependencies and deliverables.
Oversee M&A integration efforts, managing the onboarding of new business units into the ServiceNow ecosystem.
Requirements
5+ years’ experience in IT project management, with at least 3 years in a SCRUM Master role.
Experience managing ServiceNow projects or working closely with ServiceNow teams.
Certified SCRUM Master (CSM), PMI-ACP, or equivalent Agile certification.
Familiarity with ServiceNow modules like ITSM, ITOM, and platform capabilities.
Strong knowledge of Agile frameworks (SCRUM, SAFe, Kanban) and project management principles.
Experience with project tracking tools such as Jira or Azure DevOps.
Excellent communication, facilitation, and stakeholder engagement skills.
Knowledge of ITIL processes and enterprise service management.
On Offer
Salary 60,000 – 72,000 DOE
Comprehensive benefits package
Hybrid working model – Dublin, Cork, or Belfast
A culture that values inclusion, collaboration, and continuous improvement
Ongoing professional development and career progression opportunities.
Work on exciting, high-impact projects within a dynamic, global environment.
If you’re an experienced ServiceNow Project Manager / SCRUM Master looking for your next challenge in a forward-thinking, innovative company, we want to hear from you!
Expected salary: €60000 – 72000 per year
Location: Dublin
Job date: Sat, 02 Aug 2025 22:49:08 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck