Stakeholder Engagement Advisor

Job title: Stakeholder Engagement Advisor

Company: Balfour Beatty


Job description: About the roleOwn your career, and you can build something to be proud of at Balfour Beatty. By joining our Living Places team as a Stakeholder Engagement Advisor, you’ll work with true experts who’ll share their knowledge and provide support, encouragement and invaluable feedback so you never stop learning. Bring us your capability, and we’ll help you take it much, much further.What you’ll be doingTo maintain excellent relationships with key stakeholders, keeping them up to date with all East Sussex Highways matters, responding to their enquiries and concerns to provide an end-to-end customer experience and adopting a “Right First Time” Approach.

• Providing a professional and timely response to your key stakeholders enquiries, this will include elected members, parishes and East Sussex County Council.

• Taking ownership of enquiries from initial contact through to resolution within agreed timescales and maintaining a complete and accurate record of all contact within our CRM system.

• Proactively calling your key stakeholders to provide them with updates and seek clarification on any issues.

• Operating as the lead point of contact for all matters specific to your key stakeholders.

• Building and maintaining strong, long lasting and trusted relationships with your stakeholders.

• Attending meetings in person and online with stakeholders regarding upcoming roadworks contributing to the planning works using local knowledge and previous concerns recorded.

Who we’re looking for

• Proven experience within a similar role working with Stakeholders.

• Excellent communication skills both verbal and written.

• Able to manage expectations of Key Stakeholders and communicate professionally.

• Working to deadlines and prioritising workload.

• Ability to build professional, long lasting relationships.

• Excellent planning and organisational skills.

Why work for usDay in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.Why join us?As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:– Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
– 25 days paid annual leave (pro rata)
– Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
– Pension, share incentive plan, volunteering leave, recognition schemes and much more…About usBalfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.Diversity and inclusionAt Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visitTo help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:

Expected salary:

Location: East Sussex

Job date: Sat, 07 Jun 2025 00:47:49 GMT

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