Temporary Customer Service Administrator

Job title: Temporary Customer Service Administrator

Company: Osborne Recruitment


Job description: Here at Osborne, we are seeking an experienced Customer Service Administrator for a temporary assignment for our client, one of Ireland’s leading travel and freight companies located in Dublin 3.***This assignment will run for approximately 3 months with a possibility of extension.***The ideal candidate will have strong administrative and communication skills and will ideally come from freight background with experience in using SAP.
Package:

• €16+ per hour
• Onsite
• Monday to Friday

*Candidates MUST live locally or have their own transport as it is NOT POSSIBLE to use public transport to access the location***Responsibilities:

• Providing administrative support to the Management and Sales Team
• Assisting in reporting
• Managing and updating customer database and files
• Maintaining IT systems to ensure all records are up to date
• Developing strong professional relationships with customers
• Being part of a team who service and grow new business
• Become a subject matter expert on the company’s services, processes and operations to ensure best in class service is delivered on each and every customer interaction
• Be part of all new initiatives and opportunities presented to grow and sustain the commercial division
• Have strong knowledge of all departmental IT systems and solutions in order to ensure that a full back up to the various roles can be seamlessly undertaken

Requirements:

• 1-2 year’s working with customer service is absolutely ESSENTIAL
• Experience in freight and with SAP is desirable
• Ability to communicate effectively with colleagues/ customers both written and verbally
• The ability to work co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a valuable team member
• Capacity to analyse data, diagnose problems, identify key issues, establish courses of action and produce a logical, practical and acceptable solution
• Strong working knowledge of Microsoft Office and SAP
• Ability to manage workload by prioritising and working to deadlines
• Strong attention to detail

For more information, please apply through the link provided for the attention of Shreya Thornton or call Osborne on (045) 579 066.
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.#INDOSB1
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Expected salary: €16 per hour

Location: Northside Dublin

Job date: Tue, 20 May 2025 22:39:04 GMT

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