Vendor Change Program Manager

Job title: Vendor Change Program Manager

Company: Morgan McKinley


Job description: 6 month contract (scope for extension) | Remote within IrelandOur client is seeking a highly organised, detail-oriented individual to support their vendor change management processes.You will serve as a key facilitator for internal change requests, ensuring efficient intake, review, and execution of requests while maintaining governance standards and promoting continuous process improvementKey Responsibilities:

• Review and triage incoming change requests in accordance with VCM processes.

• Conduct intake calls with internal requestors and facilitate the end-to-end change management cycle.

• Perform governance and compliance checks to ensure alignment with documentation standards.

• Coordinate across internal teams to track, communicate, and report progress on multiple active change requests.

• Identify and escalate roadblocks, risks, and high-priority issues to the appropriate point of contact.

• Schedule and manage events related to request milestones, including submission, review, scheduling, and launch.

• Support the prioritization of change requests through forums and leadership reporting.

• Monitor progress through structured tools, flag stagnant tickets, and ensure timely response across all request phases.

• Gather and analyze feedback to recommend and support process optimizations, including automation initiatives.

• Facilitate meetings with stakeholders and collaborate closely with Global Risk Operations and Complicated Operations teams.

• Prepare materials, reports, and documentation as needed for status updates and stakeholder communications.

What Success Looks Like:

• Timely triage and movement of requests with no escalations.

• Clear, proactive communication and consistent stakeholder engagement.

• Effective issue escalation and resolution management.

• Use of structured tools to track and report progress accurately.

Tools Used: Spreadsheets, internal workflow and tracking systems, email, work chat platforms.Minimum Qualifications:

• 3-7 years of experience in project management, consulting, process optimization, supply chain logistics, or operations management.

• Demonstrated experience in managing projects with multiple stakeholders in a structured, high-volume environment.

• Strong attention to detail and ability to adhere to governance and compliance processes.

• Excellent written and verbal communication skills across global, cross-functional teams.

• Proficient in data analysis and reporting to support business insights and decision-making.

• Ability to prioritize effectively and manage multiple concurrent projects in a fast-paced setting.

Preferred Qualifications:

• Experience working in or with large-scale technology companies.

• Familiarity with change management tools and frameworks.

• Background in continuous process improvement and automation initiatives.

Non-Negotiable Skills:

• Project coordination and stakeholder management

• Attention to detail

• Strong communication and organizational skills

Note: This is a contract position supporting our client through a vendor engagement. Candidates must be able to manage 5-10 open change requests per week, facilitating their progress from intake through to successful delivery.

Expected salary:

Location: Dublin

Job date: Tue, 06 May 2025 22:25:28 GMT

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